Support Center

Racquetball Warehouse offers free shipping on orders delivered to physical addresses within the 48 contiguous United States. Depending on location, orders will arrive within 1-5 business days.

• Orders received Monday through Friday before 12:00 pm EST (9:00 am PST) ship that same day. Orders received Monday through Friday after 12:00 pm EST (9:00 am PST) ship the next business day.
• Orders do not ship or deliver on Saturday, Sunday or observed holidays.
• Delivery for orders totaling $50 or more (excluding tax and shipping fees) is guaranteed within 2 business days once the package departs our warehouse.
• Free shipping only applies to packages under 12 lbs.
• Orders may be shipped in multiple packages, and there will be a separate charge for each shipment. Separate tracking information will be provided once each package has shipped.
• Shipping method will be determined by destination. Possible shipping carriers include UPS and GLS. Both UPS and GLS offer comprehensive tracking.

Racquetball Warehouse offers $9.95 Overnight Shipping for 1-4 lb. orders delivered to physical addresses within the 48 contiguous United States.

• Orders received Monday through Friday before 12:00 pm EST (9:00 am PST) ship that same day. Orders received Monday through Friday after 12:00 pm EST (9:00 am PST) ship the next business day.
• Orders do not ship or deliver on Saturday, Sunday or observed holidays.
• Special $9.95 pricing applies to 1-4 lb. packages only.
• UPS offers a comprehensive tracking system via their website.

Racquetball Warehouse offers additional shipping options for expedited orders.

• Orders received Monday through Friday before 12:00 pm EST (9:00 am PST) ship that same day. Orders received Monday through Friday after 12:00 pm EST (9:00 am PST) ship the next business day.
• Delivery by 12 PM the next business day once the package departs our warehouse.
• Guaranteed delivery by 4:30 PM the next business day for select rural locations.
• Orders do not ship or deliver on Saturday, Sunday or observed holidays.
• For information regarding Saturday delivery options please contact our Customer Service team.
• Shipping charges vary according to the weight of the package and delivery destination.

Racquetball Warehouse offers Priority Mail shipping via USPS to all U.S. addresses, including Puerto Rico and Guam.

• This is the only shipping method available for customers with a military APO/FPO address or shipping to a P.O. Box.
• Orders containing only gift cards will be shipped free using USPS Priority Mail.
• Delivery to addresses in Alaska, Hawaii, and Puerto Rico is expected in 1-4 business days once the package departs our warehouse.
• Delivery to military APO/FPO address and Guam may take 3-6 weeks.
• Shipping charges vary according to the weight of the package and delivery destination.
• Orders may be shipped in multiple packages. There will be a separate charge for each shipment, however there will only be one shipping charge.
• United States Postal Service offers comprehensive tracking on their website. Separate tracking information will be provided once each package has shipped.

To view International shipping rates, place items in the shopping cart. In the "Calculate Shipping" box, select your country then click on the arrow to view the available rates. For more information, see our International page.

If you'd like to cancel your order, you may do so any time prior to the order being dispatched for shipment. In order to submit a cancellation request, please email our customer service team and include "cancel" as your email heading. You will receive an email confirmation within 24 hours letting you know if we were able to timely cancel your order. Once your order is in the fulfillment process, the order cannot be canceled. However, after the package is delivered, you may return it and receive a refund for the full value of the product. Please visit our Returns Page for additional details on how to complete a return. Thank you and we appreciate your business!